Cold Evenings but Worthwhile Stay

Had a delightful three-night stay in a superior double room. The live music during dinner created a wonderful ambiance. However, the dining room was a bit chilly at night. Be sure to arrive early for breakfast. it’s delicious and sets you up for the day!

The hotel, a beautiful boutique in an old colonial building, impressed with its stunning decor and vibrant artwork throughout the premises. Breakfast offered a varied Ecuadorian menu, which was a delightful start to each morning. My Deluxe Room had luxurious linens and a comfy bed that made sleep easy. However, the room lacked windows, creating discomfort due to heat and poor ventilation. Noise from the street was noticeable, especially during busy hours. While I enjoyed the artistic atmosphere, it would have been better with soundproofed rooms for a more serene experience. Service was top-notch. staff were incredibly helpful in assisting with requests. I appreciated the cleanliness and attention to detail, though pricing at the restaurant felt a bit high given the lack of nearby options.

I had a fantastic three-night stay in a Superior Double Room. The artwork around the place is great, and the breakfast was a real treat, especially the fresh orange juice and cheese scones. Alexander at the front desk was super helpful 😊

the most comfortable stay with breathtaking art

luxurious linens, delicious breakfast

tiny room

During our stay in the Deluxe Room, we were impressed by the luxurious feel of the place and the exceptional level of service provided by the staff. The comfy bed and beautiful decor added to the overall top-notch experience. We felt right at home and appreciated the cleanliness throughout.

Not many nearby restaurant options.

The hotel was perfect for our large family! Satellite programming kept everyone entertained during our downtime.

In my wife’s opinion, a family-friendly play area would make it even better.

charming atmosphere , but minor issues with room size

The beautifully renovated historic building exudes an artistic atmosphere, enhanced by the captivating works of art throughout the premises. The staff provided exceptional service, particularly Sisa and Bernese, who were both friendly and fluent in English. The city view from my Deluxe Room made my mornings special, providing a vibrant backdrop as I enjoyed my coffee.

We had an amazing one-night stay, enjoying the comfy bed and the great atmosphere. There’s a lovely sun terrace perfect for relaxation, and we loved the cozy TV room during downtime. The dining area could get a bit chilly in the evening, but it didn't take away from our experience. Don’t miss the delicious breakfast – it’s a great way to start your day! 😊

The hotel in Otavalo is beautifully modernized, featuring stunning decor and captivating artwork throughout the premises. The included breakfast is a highlight, offering a varied Ecuadorian menu. The service provided was exceptional, with the staff being particularly attentive and accommodating. I enjoyed a delightful stay in a Superior Double Room, with fantastic views adding to the overall experience.

Some noise from the street can be heard in certain rooms.

Try the locally sourced cuisine at the restaurant – it truly reflects the flavors of the region and enhances your dining experience.

Great wi-fi speed and friendly staff, but the lift was out of order.